TLC

LUMBER LIQUIDATORS FALL FLOORING GIVEAWAY

FREQUENTLY ASKED QUESTIONS

Below are answers to frequently asked questions about the TLC Lumber Liquidators Fall Flooring Giveaway Sweepstakes. We suggest you print this page for future reference.

When is the sweepstakes?

The sweepstakes starts October 22, 2009 and runs through November 18, 2009.

Who can enter?

Any legal U.S. resident who is 18 years of age or older and has Internet access as of October 21, 2009, may enter.

How do I enter?

Visit http://tlc.discovery.com/sweepstakes/lumberliquidators/flooringgiveaway/ and access the sweepstakes entry page. Complete the online entry form and submit your entry so that it is received by the Sponsor's server by 11:59 PM ET on November 18, 2009.

How often can I enter?

You may enter the sweepstakes once a day.

What are the prizes?

One Grand Prize will be awarded, consisting of a gift certificate redeemable for $5,000.00 in flooring products from Lumber Liquidators, Inc.

When and how will the winner be selected?

The winner will be chosen in a random drawing to be held on or about November 20, 2009.

How will I know if I’ve won?

The winner will be contacted by mail after the random drawing. If you’d like to know who won, just mail a self-addressed, stamped envelope to be received by December 31, 2009, to: TLC Lumber Liquidators Fall Flooring Giveaway Winner List, PMI Station, PO Box 750, Southbury, CT 06488-0750.

What are my chances of winning?

Your chances of winning are based on the number of people who enter.

By entering the sweepstakes will I automatically win something?

No, when you enter, you are entering for a chance to win a prize.

I have a friend who wants to enter. Can he or she still participate even though the sweepstakes has already started?

Yes! If your friend is eligible, he/she may enter once a day at http://tlc.discovery.com/sweepstakes/lumberliquidators/flooringgiveaway/ through November 18, 2009.

How many people can enter the sweepstakes?

The sweepstakes has an ongoing registration so it is difficult to say, but there is no maximum number.

Why is the sweepstakes available only to U.S. residents?

Different rules and regulations associated with games of chance in other countries make it difficult to administer sweepstakes and games outside the United States.

What should I do if I can't reach the sweepstakes web pages when I try to visit?

Come back and try again another time! Many Internet sites experience "traffic jams" from time to time. Refreshing the page may help. However, if you have problems connecting to all web sites, contact your system administrator; you may have a problem at your end.

I'm having trouble entering the sweepstakes. My computer seems to be too slow or times out repeatedly. What should I do?

From time to time, the Internet experiences heavy periods of traffic. The slowdown in the registration process is often caused by a large number of consumers trying to register for the sweepstakes at the same time. If you are experiencing "time-outs" while trying to register, we suggest that you wait a few minutes or try again at a later time.

I'm a Macintosh user. Will I have trouble entering the sweepstakes?

No, the sweepstakes is equally accessible through Macs and PCs.

Where can I send feedback about the sweepstakes?

You can send general feedback and suggestions to online_sweepstakes@discovery.com.

What if I have read all of the FAQs and I’m still having a problem entering?

If you are still encountering difficulties entering, you can send an e-mail to online_sweepstakes@discovery.com to inform us of your questions. Please make sure you include a detailed description of your situation, your full name and the type of browser you use. We will make every effort to get to the bottom of any technical questions that may arise.

Please see Official Sweepstakes Rules for more details, legal disclosures and entry requirements.