P&G Swiffer/TLC-Trading Spaces/Discovery.com
TLC®'s Clean Up with Trading Spaces™ & Swiffer® Sweepstakes
FREQUENTLY ASKED QUESTIONS
Below are answers to frequently asked questions about the TLC®'s Clean Up with Trading Spaces™ & Swiffer® Sweepstakes
1. What's the TLC®'s Clean Up with Trading Spaces™ & Swiffer® Sweepstakes all about?
P&G Swiffer, TLC-Trading Spaces and Discovery.com are offering you a chance to redecorate a room in your place of residence with the assistance of a professional decorator. By entering, you will receive a chance to win either the Grand Prize--a room makeover, or one of twenty-five First Prizes--a Swiffer Prize Pack.
2. How do I enter the sweepstakes?
There are two ways to enter. 1) On-line Entry: Log on at www.discovery.com, click on the TLC Sweepstakes banner, tile or link and follow directions to access the Sweepstakes entry form. Then, fill in the online entry form and submit it in accordance with the on-screen directions during the Sweepstakes Period, and you will be entered once; or 2) Mail Entry: On a plain 3" x 5" card, legibly hand-print your name, address, zip code, age, plus day and evening phone numbers (including area code). Then, mail your 3" x 5" card in a first-class postage affixed envelope to: TLC®'s Clean Up with Trading Spaces™ & Swiffer® Sweepstakes, P.O. Box 8455, Calabasas, CA 91302. See Official Rules for complete details and deadlines.
3. Who is eligible to participate?
You are eligible to win a prize if you are a lawful permanent resident of the U.S. (except residents of Puerto Rico or U.S. territories and possessions), 18 years of age or older. Employees, officers and directors of Discovery Communications, Inc., Banyan Productions, The Procter & Gamble Company, RPMC, Inc., their respective affiliated companies, parents, subsidiaries and advertising and promotion agencies and their immediate families (parents, children, siblings, spouse) and members of their households (whether related or not) are ineligible to participate in this Sweepstakes.
4. How often may I enter the sweepstakes?
For online entries there is a limit of one on-line entry per person per day. There is also a limit of one mail-in entry per person per day and one entry per outer envelope.
5. How is the renovation going to work?
The makeover will include a consultation with a Trading Spaces professional designer at the winner's home, $1,000 in cash for use by the winner to purchase materials, services and furniture to accomplish the room makeover and a professional carpenter for up to 20 hours.
6. What are the prizes?
One Grand Prize winner will receive a makeover of one interior room of the winner's choice (subject to the designer's approval) in the winner's home (including a separate house, condominium or apartment) which must be located within the United States. Prize will include a consultation with a Trading Spaces professional designer at the winner's home, $1,000 in cash for use by the winner to purchase materials, services and furniture to accomplish the room makeover and a professional carpenter for up to 20 hours. (Approximate retail value of the Grand Prize is $6,800.00).
You also have a chance to win one of twenty-five First Prizes which consists of a Swiffer® Prize Pack. The prize pack includes the following items: A Swiffer® WetJet Starter Kit; Swiffer® WetJet pads (12 ct.); Swiffer® WetJet Solution; Swiffer® Duster (5 ct.); Swiffer® Base SK; Swiffer® Dry Refill (16 ct.); Swiffer® Wet Refill (12 ct.); and Swiffer® Duster with extendable handle (ARV $58.32 each). See Official Rules for complete prize descriptions and restrictions.
7. If I don't want the prize, can I get a cash equivalent?
Unfortunately, the official rules state that a cash equivalent is not permitted.
8. Can I transfer the prize to someone in my family?
We regret that transferring the prize is not allowed except at Sponsor's sole discretion.
9. If I rent an apartment, house or condominium, can I still receive the room make-over?
You should receive written permission from the owner so that such renovations can be made. Please note that the Sponsor and its partners in this promotion cannot accept any responsibility for what transpires between the owner and yourself.
10. How do I get a copy of the Official Rules?
Click on the button indicating Official Rules or you may send a self-addressed, stamped envelope to: TLC®'s Clean Up with Trading Spaces™ & Swiffer® Sweepstakes Rules, P.O. Box 8991, Calabasas, CA 91372-8991.
11. Can I enter from a public computer (libraries or internet cafes) if I do not subscribe to a service?
Yes. Just access the internet service on the public computer and log on at www.discovery.com, click on the TLC Sweepstakes banner, tile or link and follow directions to access the Sweepstakes entry form.
12. Is there any time, effort or money I need to contribute in order to receive my prize?
You will not be required to pay anything to receive your prize. If you win the Grand Prize, you will receive a 1099 tax form because your prize is valued at more than $600 and will need to be reported to the IRS. Such value is deemed taxable income.
13. What happens if you notify me and I'm not home?
If we cannot reach you within ten calendar days from the first notification attempt, then you will be disqualified and an alternate winner will be selected.
14. When and how will the sweepstakes winner be selected?
Potential winners will be selected from among all eligible entries received in a random drawing held on or about April 19, 2004 by the Sweepstakes Administrator, an independent judging organization, whose decisions are final and binding in all respects.
15. What is my chance of winning?
Odds of winning a prize depend on the total number of eligible entries received.
16. How will I know if I've won?
Potential winners will be notified by telephone, email or mail, at Sponsor's discretion.
17. I have a friend who wants to enter. Can he or she still participate even though the sweepstakes has already started?
Yes! Your friend may enter via online entry by no later than 11:59p.m. Pacific Time on April 3, 2004 or via mail entry postmarked by April 3, 2004 and received by April 10, 2004.
18. What should I do if I can't reach the sweepstakes web pages when I try to visit?
Come back and try again another time! Many Internet sites experience "traffic jams" from time to time. Refreshing the page may help. However, if you have problems connecting to all web sites, contact your system administrator; you may have a problem at your end.
19. I'm having trouble entering the sweepstakes. My computer seems to be too slow or times out repeatedly. What should I do?
From time to time, the Internet experiences heavy periods of traffic. The slowdown in the registration process is often caused by a large number of consumers trying to register for the sweepstakes at the same time. If you are experiencing "time-outs" while trying to register, we suggest that you wait a few minutes or try again at a later time.
20. I'm a Macintosh user. Will I have trouble entering the sweepstakes?
No, the sweepstakes is equally accessible through Macs and PCs.
21. Where can I send feedback about the sweepstakes?
You can send general feedback and suggestions to online_sweepstakes@discovery.com.
22. What if I have read all of the FAQs and I'm still having a problem entering?
If you are still encountering difficulties entering, you can send an e-mail to online_sweepstakes@discovery.com to inform us of your questions. Please make sure you include a detailed description of your situation, your full name and the type of browser you use. We will make every effort to get to the bottom of any technical questions that may arise.
Please see the terms and conditions and the Official Sweepstakes Rules for more details, legal disclosures and entry requirements.